IncaFe (NZ)

IncaFe is specialised in organic specialty coffee which are imported directly from growers, mostly in Peru. Peru is ideally suited for specialty coffee with much organic rich soils at high altitude and good rainfall. They also bring in related organic products from Peru like raw cane sugar and drinking chocolate.

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Merchant policies

Shipping Policy

Below the free shipping thresholds the following flat fees apply: Urban centres in Taranaki (when local delivery selected at check-out): $5 North Island : $7. South Island : $12.

Refund Policy

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer’s policies.

Cancellation | Return | Exchange Policy

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be mostly unused or in the case of damaged items in the same condition that you received it. Your item must be in the original packaging. Please identify the receipt/order number or proof of purchase.

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