Choice Fruit (NZ)

New Zealand

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Quality from New Zealand. Choice Fruit Products is a family owned and run artisan food business based in Wairarapa, New Zealand. All products are produced ethically and every single product is hand-crafted locally in Greytown.

Merchant policies

Shipping Policy

We can take orders from around the world as long as the delivery address is within New Zealand. We charge $9.95 flat-rate NZ wide plus urban/rural (if applicable) – except for free shipping to Urban Wairarapa. Note: Urban/rural charges are determined by the courier (not us). Shipping New Zealand wide only. All prices contain 15% GST. All prices are in New Zealand Dollars (NZD). COURIER DELIVERY – POSTHASTE North Island: 1-3 business days. South Island: 2-4 business days. Extra 3-5 days for rural. Once your package is in the courier system we can take no responsibility for the length of time it takes to deliver. We re-use/recycle all of our packagings unless you have specifically bought a new box (see Build Your Own) or ordered one of our wooden boxes (these come with a purpose-made shipping box) URBAN WAIRARAPA – FREE DELIVERY. Urban Wairarapa delivery postcodes are as follows: 5712, 5713, 5791, 5792, 5794, 5887 We deliver all Urban Wairarapa orders.

Refund Policy

Please contact the Merchant for a full disclosure.

Cancellation | Return | Exchange Policy

CHOICE FRUIT PRODUCTS will accept returns subject to the following conditions: Item(s) are damaged/faulty before your delivery. The item(s) has been supplied incorrectly due to a picking error. The item(s) varies from the description given on the website (except where an item is out of stock and has been substituted with an equal or higher value item e.g. hampers). Consequently, if you receive an item(s) that you believe is faulty or incorrect, please contact us at CHOICE FRUIT PRODUCTS within 2 weeks of receipt – we will require photographic evidence to show the nature of the fault. CHOICE FRUIT PRODUCTS will replace any damaged/faulty goods as long as we are notified within 7 days of receipt of goods. Outside of this timeframe, we are unable to offer an exchange or refund. If this is not possible, a full refund will be issued for the value of the damaged/faulty goods We are unable to provide refunds or exchanges if you change your mind. However, if you contact us before your order has been dispatched, we may be able to help The above policy observes obligations under the Consumer Guarantees Act (1993), and Fair Trading Act (1986)

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